Privacy policy.
Effective Date: January 31, 2025
Thank you for visiting Brew Haul! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our mobile coffee shop, whether through in-person visits, online ordering, or any other means.
1. Information We Collect
When you visit Brew Haul, we may collect the following types of information:
Personal Information: This may include your name, email address, phone number, and payment details when you make an order, sign up for our newsletter, or contact us for inquiries.
Payment Information: When you make a purchase, we may collect your payment information, including credit card details or other payment methods. This data is processed by third-party payment processors, and we do not store it on our servers.
Location Data: If you use our online ordering or delivery services, we may collect your location to provide accurate service.
Usage Data: Information about how you interact with our website or mobile app (such as pages visited, time spent on our site, and your interactions with our promotions) may be collected automatically.
2. How We Use Your Information
We may use your information for the following purposes:
To process and fulfill your orders, including payment and delivery.
To send you receipts, order confirmations, and other transaction-related communications.
To respond to customer service requests, inquiries, or feedback.
To send you promotional materials, special offers, or newsletters (you can opt out at any time).
To improve our services, optimize the customer experience, and personalize our offerings.
To comply with legal obligations, such as processing refunds or fulfilling tax requirements.
3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties except in the following situations:
Third-Party Service Providers: We may share your information with trusted service providers, such as payment processors, marketing platforms, or delivery services, to assist with providing our services.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, as well as that of our customers and the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. Your Choices and Rights
Opting Out: You can opt out of receiving marketing communications by clicking the unsubscribe link in any promotional email we send or by contacting us directly.
Access and Correction: You have the right to request access to the personal information we hold about you, as well as request corrections if the information is inaccurate.
Data Deletion: You may request that we delete your personal data, subject to any legal obligations or legitimate business needs we may have to retain certain information.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website or app. These tools help us understand how you use our services, remember your preferences, and improve our offerings. You can disable cookies through your browser settings, but this may impact your experience with our website.
7. Children’s Privacy
Brew Haul does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us at:
Brew Haul
Email: contact@brewhaul.com Phone: (616) 268-7933